HOW to manage my Expenditure

There are also means by which you can control the amount that you spend on 19 SMS services. Your mobile service provider has tools which you can utilise to maintain control over the level of access that your mobile phone service has to 19 SMS services.

The following list contains details of the 19 SMS expenditure management tools that are available to consumers via their mobile service providers. Simply scroll down the list to find your service provider and then follow the link to the web page containing the details.

3 monitors Premium SMS usage and the customer care team is alerted when a customer's spend is considered high. Where appropriate, an SMS is sent to the customer to advise them of their high level of usage and to contact customer care for further information. Customers who are worried about their spend, or their child's spend, on premium SMS services should opt for a prepaid account. 3's Prepaid Cap ensures that only $10 of every recharge can be spent on these services. Prepaid customers can view the last 10 events on "My3". Postpaid customers can track PSMS spend on their bill where each transaction charge is detailed with the cost and the third party provider who supplied the service. The customer care number for each service appears next to each charge so that customers can contact the provider if they need assistance
www.three.com.au/premiumSMS

Additional information about Premium Services is available at www.aapt.com.au/Public-affairs#premium%20services

iPrimus has a number of measures available to help customers manage their expenditure on Mobile Premium Services. iPrimus monitors for high usage and depending on the type of service may provide barring options and the ability to view unbilled charges through the iPrimus Account Toolbox. For more information contact iPrimus on 1300 85 85 85 or visit:
www.iprimus.com.au/PrimusWeb/Premium+Services+Information.htm

Macquarie Telecom's mobile service customers can monitor their spending on mobile premium services by viewing their account on Macquarie's Fleetview service at:
www.macquarietelecom.com

Optus Zoo and Premium Services Spend Control
Optus Zoo Content: All Optus customers have a default $100 spend limit per calendar month on any content purchased on the Optus Zoo portal. This spend limit can be increased or decreased upon request.

Premium Services: For post-paid (billed) mobile services, Optus sets a limit on Premium rate chat services ($100 per chat service per calendar month. This limit can be increased/decreased upon request. Customers with pre-paid mobile services are limited to spending the amount of credit they have on their account.

Optus is working on launching a project to provide additional Premium Services spend control functionality in the near future. For further information please visit
www.optus.com.au/psms

For information on Pivotel Mobile Premium services please call 1300 882 448 or visit:
www.pivotel.com.au/downloads.html

For general information on managing premium services please visit: www.telstra.com.au/customerterms/docs/premium_servicesinfo.pdf

For information on Think Mobile Premium Services please visit:
www.thinkmobile.com.au/data/files/forms/TM_Premium_Services_Notice1.pdf

Virgin Mobile Australia does not currently offer barring for Premium Services but recommends opening a Pre-Paid account if you are concerned about your expenditure on these services. Please note that Premium SMS charges are excluded from your monthly included value.
www.virginmobile.com.au/services/premiumsms.html